This module covers the fundamentals of managing a seller account, including product listings, inventory management, order processing, customer support, and performance tracking, to help you efficiently run your e-commerce business.

Master the art of predicting future demand! This module equips students with the skills to analyze market trends, forecast sales, and plan inventory effectively, ensuring success in e-commerce and retail management.

This module equips students with the skills to manage and navigate complex logistics processes. Learn how to coordinate shipments, track orders, handle warehouse operations, and streamline administrative tasks to ensure smooth and efficient supply chain management.

This module covers strategies for managing inventory restocking on Amazon. Students will learn how to forecast demand, automate replenishment processes, and optimize stock levels to prevent stockouts or overstocking, ensuring a consistent and efficient supply chain.

This module teaches students how to monitor and improve their Inventory Performance Index (IPI) on Amazon. Learn how to maintain optimal inventory levels, reduce excess stock, and improve sell-through rates, all while avoiding Amazon penalties and maximizing storage efficiency.

This module guides students on how to effectively open cases and communicate with Amazon Seller Central Support. Learn the best practices for resolving account issues, troubleshooting problems, and navigating Amazon’s support system to ensure quick and efficient solutions for your business.

This module teaches students how to identify and file reimbursement claims with Amazon for lost, damaged, or returned inventory. Learn how to navigate the claims process, ensure you’re compensated for discrepancies, and manage your account to recover lost revenue and maintain profitability.

This module focuses on the key aspects of managing warehouse operations within an Amazon supply chain. Students will learn about inventory storage, order picking, packing, shipping, and effective warehouse layout design to ensure smooth and efficient fulfillment processes, minimizing errors and maximizing productivity.